Privacy Policy

1. Information We Collect

1.1 Personal Information

While using our website, we may ask you to provide personally identifiable information, which may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company details
  • Other information relevant to your enquiry or quotation request

1.2 Log Data

We collect information that your browser sends when you visit our website (ā€œLog Dataā€). This data may include:

  • Your computerā€™s Internet Protocol (IP) address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on each page
  • Other diagnostic information

1.3 Cookies

Cookies are small files stored on your device that help us analyse web traffic and improve your browsing experience. Cookies may collect information such as:

  • Preferences and settings
  • Session identifiers
  • User activity on the website

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact certain features of our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your enquiries and provide requested services
  • To process and fulfil orders or requests
  • To personalise your experience on our website
  • To improve our website, products, and services
  • To send updates, marketing materials, or newsletters if you have opted in
  • To comply with legal obligations
3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in website hosting, data analysis, marketing, and customer service
  • Legal Authorities: When required to comply with legal obligations or protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
4. Data Security

We take appropriate technical and organisational measures to secure your personal information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data. This includes:

  • Encryption of sensitive information
  • Regular system updates and security audits
  • Restricted access to personal data
5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you

  • Correction: Correct or update inaccurate information

  • Deletion: Request the deletion of your data, subject to legal and contractual obligations

  • Data Portability: Receive your data in a commonly used format

  • Objection: Object to the processing of your data for certain purposes

To exercise your rights, please contact us using the details provided below.

6. Retention of Data

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. When data is no longer needed, it will be securely deleted or anonymised.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Email: [email protected]: +44 (0)1234 567890Address: MicrotekUV, Pershore, Worcestershire
WR10 1DP, United Kingdom